Human Resources Management Consulting

human resources for tourism

Getting the Right Ingredients for The Team

Based on the Coralium philosophy, created by Coralie Belman, Human Resource Management is multi-faceted like a list of ingredients in a recipe. If you forget one step or one key ingredient or don’t cook the recipe correctly it falls short of your expectations.

Building a great team in the office begins by acquiring the right ingredients (staff). You need to know how to shop for the right skills and prepare, shape and mold the minds of your staff into the corporate culture you wish to promote within your organization.

Recipes for Success

Hiring for your team is a multi-week project. Through the hiring smart process, you can:

  • Reduce hiring mistakes
  • Reduce people leaving after 3 months
  • Reduce staff turnover
  • Design and place better job ads and job descriptions based on skills

Orientation begins on day one but can last up to 3 months and beyond.

  • Establish individualized training needs
  • Motivate the team
  • Introduce incentives

Is your team demonstrating the behaviours, skills and knowledge you want your company to reflect?

  • Training, coaching and mentoring staff
  • Disciplinary steps

If you’re not smart in saying good-bye to the people you terminate, litigation can ensue.

  • How to document issues
  • Record follow up
  • How to say goodbye

While it would be nice if dedicated staff remained with your company, you must always have succession planning in place.

  • Development of employee manuals
  • Succession planning
  • Development of procedures

Having a successful team means knowing how to train, coach and mentor your staff.

  • Recognition that people learn differently
  • How to control personal bias
  • Workplace diversity