Treat others as you would like to be treated yourself.
- Sometimes the client doesn’t know what to ask for: it’s up to your sales staff to ensure the client receives the trip they envision
How to build relationships with your clients.
- FITs: fitting the right ingredients together for your client’s tour
- Clients are all unique; with different wants, dreams and desires; customize your client’s experience and give them the WOW factor
People will volunteer if they feel it meets a purpose.
- Volunteering with purpose and a plan
- Volunteering to make a difference
- Volunteering for networking, fun and to keep busy
Know your worth as a travel advisor and understand your strengths and sphere of influence.
- Think outside the box and put some skin in the game to develop a client base
Understand the importance of cross-selling and switch selling
- Building a relationship with suppliers is equally is equally as important as building one with your clients
- Preferred partner agreements invest in your success
- Earn higher commissions
- Cross sales avoid leaving money on the table
Do more than ask for referrals in your email signature.
- Be intuitive and listen to client needs
- Follow up after the sale
- Track client information and preferences
